Genesys Trusted Partner Since 2000
From developing the Genesys platform to customizing it for specific business objectives, Miratech has worked with Genesys every step of the way. We have over 20 years of experience working with Genesys and, with over 3.5 million hours of implementing the Genesys CX platform, we know it better than anyone else. Check out the timeline below to track our journey!
Customers We’ve Helped Succeed with their Genesys Implementation
Miratech prides itself on our 99% success rate and our experience implementing Genesys platforms effectively for the world’s top Fortune 100 companies. With our help, we guarantee that your Genesys implementation will be successful too!
How our services bring about success
Miratech partnered with Genesys to design and implement a technology solution to increase customer satisfaction at a large financial institution. The combined project team spent two months on site at the client’s headquarters, finishing on budget and ahead of schedule. Both the client and Genesys are delighted with their contributions, expertise and professionalism. We look forward to future engagements with Miratech to help joint clients deliver great customer experiences.
Miratech is one of many outsource partners that’s helped Genesys grow to more than $850 million in revenue by developing program applications, deploying products, and working with their end users, among other things. We’ve worked to make Miratech part of the team. They get our evolving needs, and they’re flexible in their business model.
Miratech has become our supplier in 2000. Over more than 10 years of our cooperation Miratech has delivered dozens of high complexity projects for Alcatel-Lucent. Miratech delivers its services on time and within quality requirements. Miratech successfully attracts and retains highly competent engineers for our projects. We are very satisfied with the work that Miratech has done and we plan to continue our cooperation in the future. I have no doubts recommending Miratech as a competent provider in its market segment.