Customizing Genesys? Start with the End Game

About the Author

Jim Wessel Jim Wessel

Jim Wessel has a substantial experience in Software and IT industries. Having started his career, Jim worked as a Systems Engineer in DST Systems. The next step in his occupation was working in Genesys Telecommunications, where he was a Solutions Lead Global & Strategic Accounts. He dedicated 19 years to this company. Interterm, he worked as an Architect in Fortegra for two years. Nowadays, Jim brings his invaluable input to Miratech as a Global Account Executive. Jim graduated from University of Kansas with a Bachelor’s degree in Computer Science.