Author: Alyona Malakhova

A couple of weeks ago I wrote an article about proper Genesys exam preparation. Afterwards, I received a lot of private messages about where I got the Genesys documentation and additional materials. I’ve decided to give you more info on this question so you could …

Every Genesys specialist, sooner or later, starts to think about the Genesys certification exam. This certificate can be extremely useful for supervisors, technical specialists and, of course, consultants. Passing this test is a great way to confirm your skills and discover your weaknesses. I have …