Digitalized Project Management: How to Complete 99% of Projects on Time and on Budget!
Alexander Maximenko
Why do so many technology projects finish late and over budget? One of the major factors is that the project management tools being used simply don’t go far enough to eliminate the guesswork. Given the complexity and scale of most digital transformations today, relying …
Thinking about contact center migration?
Are you thinking about your contact center migration, but still unsure which strategy works best? Alexander Maximenko makes it easy to understand the migration options available to your business and provides some top-level thinking, so you can make the right choice. Are you thinking like …
The Essential Contact Center Migrations Keys
Need to migrate from Cisco’s Unified Contact Express (UCCX), or a similar contact center technology platform, without disrupting operational performance? Renewing your contact center platform can transform your CX and the operational efficiency of your business, but it can be complex. The good news is …
Get Your Digital Transformation on Track
Today, more businesses than ever before need to successfully deploy new technology in order to survive and thrive. However, it’s well know that digital transformations are prone to failure. Miratech has a 99% record of successful project delivery in complex technology environments, including Global Fortune …
The Inside Track on Genesys Cloud Managed Services
You’ve successfully deployed a customized Genesys cloud solution. Congratulations! Your customers, and your agents, are all set to enjoy a far superior service experience. Let’s make sure you keep it that way. Now that you have the technology platform in place to transform your contact …