Genesys Product Expertise
Genesys Product Expertise
Every Genesys implementation is unique, requiring clarity of vision and the experience to execute. Miratech has literally millions of man hours building custom Genesys solutions to meet your toughest challenges.
Maximize your ROI with our services:
Engage Framework
T-Server
SIP Server
Containerization
Cloud
SIP Server
Containerization
Cloud
Routing
Orchestration Server
IRD / Composer
Designer
Predictive Routing
Rules Authoring
IRD / Composer
Designer
Predictive Routing
Rules Authoring
Reporting and Analytics
Info Mart
Interactive Insights
CX Insights
Interactive Insights
CX Insights
Interactive Voice Response
Genesys Voice Platform
Intelligent Automation
Speech Recognition
Intelligent Automation
Speech Recognition
Channels
Voice
Outbound
Digital Channels
Mobile Engagement
Co-Browse
Web Engagement
Outbound
Digital Channels
Mobile Engagement
Co-Browse
Web Engagement
Quality Management
Workforce Management
Interaction Recording
Interaction Analytics (SpeechMiner)
Interaction Recording
Interaction Analytics (SpeechMiner)
Integrations
Gplus Adapters
SDKs
Custom
SDKs
Custom
DevOps
Blackchair
Cyara
Cyara
Desktop
Workspace Client
Workspace Web
Workspace Web
Get the Skills and Expertise you need NOW!
We need to extend our team with virtual engineers or on-premise teams!