Customized Genesys Training? Get What It Takes to Optimize Genesys Performance!
Jim Wessel
January 29, 2021
They play a role in making operations more seamless, bridging the gap between authorities, consumers and businesses. …
Customizing Genesys? Start with The End Game
January 13, 2021
If you are in the process of customizing the Genesys platform to suit the specific needs of your business, you are already on the road to delivering a seamless customer experience (CX). Congratulations. The investment in a CX platform along with the effort for implementation …