Month: February 2019

Your team has worked to develop the vision for your contact center transformation, to ultimately improve your customer experience and create more efficiencies in your operations. With Genesys as your technology solution of choice to put your vision into action, you are ready to prepare …

That’s an impressive figure for just about any company’s annual revenue. But when it’s the annual volume of cybercrime (even higher than the drug trade) it’s frightening. And with many physical and online information security procedures growing stronger and more sophisticated, more and more of …