Rapid ROI

Miratech Integrates distributed call centers in record time.

In just 4 weeks, Miratech connected three sites in two countries meeting every requirement and deadline, as planned. See how easy it is to get from investment to improved customer service! This implementation covered everything including solutions architecture and deployment, integrations and customizations, even a disaster recovery solution.

“Miratech partnered with Genesys to design and implement a technology solution to increase customer satisfaction at a large financial institution. The combined project team spent two months on site at the client’s headquarters, finishing on budget and ahead of schedule. Both the client and Genesys are delighted with their contributions, expertise and professionalism. We look forward to future engagements with Miratech to help joint clients deliver great customer experiences.”

Ken Conrad
PS Regional Manager, Genesys