Genesys Implementation Services

What good is a great plan without the ability to deliver it on time and within budget? Miratech’s industry leading best practices and Relentless Performance guarantee your implementation goes exactly as planned. And once complete, we work seamlessly with your team to ensure an easy transition and knowledge transfer. Get your customer experience to the highest levels faster and improve the ROI of your Genesys platform.

Seamless integration starts here:

  • Business requirements and Solution Architecture development
  • Faster deployment and lower TCO due to DevOps Strategy planning and implementation
  • Miratech DevOps includes proprietary best practices such as automated deployment, configuration changes, scripting, log consolidation and analysis
  • As a result, customers get a fully managed Genesys environment with maximal level of visibility and control with significantly reduced downtime
  • Knowledge transfer and on the job training
  • Post implementation client staff training and handholding