Is Your Genesys
Implementation Stalled?


Get the results you’ve been looking for…
in just weeks!

Improve Customer Experience
in Days, Not Months


We deliver the fastest results in the industry…

The Security of On-Premise
with the Agility of Cloud


Managed Services with Results…


The fastest tool to get custom reporting for Genesys WFM


You configure, customize and optimize.
We secure.

Why Miratech?

Miratech operates the largest Genesys competence center outside of Genesys, since 2000. Today, we employ over 200 dedicated Genesys consultants and engineers worldwide, supporting many of the largest installations at the most recognized world leaders in retail, telecommunications, financial services, hospitality, and government. With 3+ million hours of installing, customizing and operating the Genesys platform we have a proven success record of beating schedules, budgets and accelerating ROI.

Why Miratech? Because our Relentless Performance guarantees your success.

Two Thirds of All IT Projects Fail,
So Why Do 99% of Ours Succeed?

Relentless Performance

Relentless Performance in Action

What good is an investment in Genesys that fails to perform to expectations? Not very! Now you can guarantee that your plans to redefine your brand experience at every level is achieved. Because we never stop. Miratech’s experience, planning, processes and skills enable us to literally guarantee the results you want and need.

See how our Relentless Performance achieves success:

Learn how we rescued a leading bank… 30% ahead of schedule.

See how a 4 week record breaking implementation was executed.

Look at the numbers behind a 100% success rate!

Ready for Relentless Performance?

Put Miratech to work and get more out of your Genesys platform.